Waste, delay and customer complaints are among the most common categories of problems you and I work on.
Even if I am assigned a specific problem to work on, I will usually ask, "What are the top three causes in each of the three categories?” The reason is that many times a single root cause mechanics may show up in several different ways. After that I will ask, "How much does each of these causes in each of the three categories cost the plant or company?”
The purpose is first to assess the appropriate level of troubleshooting effort and second to know what functionally effective options would be precluded by economics. This is the first of several clips in a series that shows that while you might get to "good" with engineering, to get to "best" requires moving into the domain of economics.
Web201.56aYouTube clip link: